Shipping policy

1. Shipping Destinations

We ship to the contiguous 48 U.S. states only.

We do not ship to Alaska, Hawaii, Washington, D.C., Puerto Rico, other U.S. territories, APO/FPO/DPO addresses, or international destinations.

2. Shipping Cost

Standard shipping is free for all orders to eligible destinations.
Standard shipping charge: $0.00 USD.
Applicable sales tax is shown at checkout before payment.

3. Processing and Delivery Times

Order processing: 1-2 business days.
Transit time after dispatch: 3-6 business days.
Estimated total delivery time: 4-8 business days, including processing and transit.

Business days are Monday through Friday, excluding U.S. federal holidays. Order processing hours are 9:00 AM-6:00 PM (UTC-5). Orders placed on weekends, holidays or outside these hours begin processing on the next business day.

Delivery times are estimates and may be affected by carrier disruptions, weather or address issues.

4. Carriers and Tracking

Orders may be shipped through USPS, DHL, UPS or FedEx. The carrier is selected according to the package and destination.

We email tracking details after dispatch. Please allow 24-48 hours for tracking activity to appear. Contact info@lanohub.com if tracking has not updated after this period.

5. Address Changes and Cancellations

Check your delivery address before completing your order. To request an address change or cancellation, email info@lanohub.com within 24 hours of placing the order. Requests depend on order status and must be received before dispatch. Changes cannot be guaranteed after shipment.

6. Delays and Missing Deliveries

If we cannot ship within the stated processing period, we will notify you with an updated shipment date, or explain if a date is not yet available. You may agree to the delay or cancel the unshipped items for a full refund. Where required, we will cancel and refund if consent to the delay is not obtained.

If your order is overdue, lost or marked delivered but cannot be located, email us with your order number. We will investigate with the carrier and work with you to resolve the delivery issue, including a refund where appropriate.

7. Damaged or Incorrect Items

Please inspect your order on arrival. Report delivery damage, a quality issue or an incorrect item within 7 calendar days after delivery, and include your order number and clear photos. This reporting request does not shorten the 30-day return window or limit applicable legal rights. See our Refund Policy for the return process.

8. Shipping Support

Store: Lano Hub
Company: LANO HUB INC
Email: info@lanohub.com
Phone: 【--】
Address: 22 ENGLE LN, POPLARVILLE, MS 39470, United States
Customer Service Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC-5)
Closed: Saturdays, Sundays, and U.S. federal holidays